(G Pal et al)
Our Business Strategic Units
With markets throughout the world becoming increasingly more competitive, market research is now on the agenda of many organizations, whether they are large or small.
With a wide spectrum of both qualitative and quantitative research solutions, IRF can answer your market research needs.
From customer satisfaction surveys to market share or mystery shopping. You name it and IRF has the solution.
Call Centre Support
With our state of the art call centre and a highly professional team, IRF has the capacity of providing call centre support to any business interested by understanding your customer needs to provide an amazing customer experience.
With a team of highly experienced professionals IRF has the capacity to undertake public health research.
It has healthcare practitioners, health informatics professionals, public health professionals, psychologists, biostaticians and project administrators with an extensive field team to conduct national and regional public health research.
Through extensive national and international renowned collaborations, IRF has been able to complete large multi-centre studies, the results of which have led to policy implications.
- Data collection
- Data analysis
- Data reporting
- Development of training curriculum on research
- Conduction of training in research
- Development of training videos
- Training of master trainers in health & research
- Mobil health application development.
- Development of online portals
Computer Assisted Telephonic Interviewing